Service Request system temporarily down

Published on November 06, 2025

Hammer and nails and sign that says under maintenance

As of Thursday, Nov. 6, the address locator feature of Lakewood’s online service request system and LakewoodConnect app is temporarily not working properly.

While we work to restore full service, please report any issues in one of the following ways:

Call 562-866-9771, extension 2140 and leave a message describing the issue and its location.
Email Service1@lakewoodca.gov with details and attach a photo of the issue if possible.

The Lakewood website will remain functional as usual.

Thank you for your patience as we resolve this issue.

How to get help

City Hall will be closed Nov. 7 as part of its alternating Friday schedule.

For emergency city service requests, like downed tree limbs or water main leaks, please call 562-866-9771 and follow the recorded instructions to page a Lakewood city emergency staff member.
For a public safety emergency, always call 9-1-1. And for non-emergency law enforcement matters, you can call the Lakewood Sheriff's Station business line 24 hours at 562-623-3500.
For questions or requests regarding trash and disposal services, you may contact EDCO Disposal at 562-531-3054.
For a non-emergency service request after hours or when we’re closed, you can call Lakewood staff at 562-866-9771, ext. 2140 and leave a message that will be acted on the next business day.