Accessibility

The City of Lakewood is committed to ensuring accessibility for all members of the public, including people with disabilities. We strive to provide website content, digital services, and City programs, services and activities that are accessible and usable for everyone.

How to Request Accessibility Assistance

If you need assistance accessing City programs, services, activities or content, you may submit a request using the options below.

Request an accommodation

Use this form if you need assistance to participate in a meeting, event, program or service, including help with registration or communication support.

Accommodation Request Form 

Request materials in an accessible format

Use this form to request documents or other materials such as PDFs, reports, agendas or other posted content.

 Accessible Version Request Form

If you need assistance completing a request form, please contact the City's ADA Coordinator at  ADACoordinator@lakewoodca.gov or 562-866-9771, extension 2601.

Requests will be handled as quickly as possible. Submitting requests in advance helps allow time for coordination, but it is not required.

Our Commitment

We are working to ensure our website and digital content conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as required under Title II of the Americans with Disabilities Act (ADA).

This commitment applies to the City’s:

  • Official website
  • Online forms and services
  • Posted documents and reports
  • Public meeting materials
  • Digital communications

We are continuously reviewing and improving our website and digital content to enhance accessibility and usability.

Ongoing Efforts

The City is:

  • Reviewing existing documents and webpages
  • Remediating high-priority content
  • Archiving legacy materials when appropriate
  • Training staff on accessible content creation
  • Monitoring compliance through accessibility tools and testing

Documents and Accessibility

Some documents on this website may not yet meet current accessibility standards as we work to update and remediate content.

The City prioritizes maintaining accessible versions of current and commonly used documents.

To request an accessible version of a document, please use the Accessible Version Request Form above.   

Additional Assistance

If you have difficulty accessing any content on this website or are unable to submit a request using the forms above, please contact the City’s ADA Coordinator:

Jose Gomez, ADA Coordinator
ADACoordinator@lakewoodca.gov
562-866-9771
Lakewood City Hall
5050 Clark Ave.
Lakewood, CA  90712

When contacting us, please include:

  • The webpage or document URL
  • A description of the issue
  • Your preferred format, if applicable

The City will respond as promptly as possible to ensure access to the requested information.

ADA Notice

For information on Lakewood's Notice Under the Americans with Disabilities Act:


Visit the ADA Notice page


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