Accessibility

The City of Lakewood is committed to ensuring accessibility for all members of the public, including people with disabilities. We strive to provide website content, digital services, and City programs, services and activities that are accessible and usable for everyone.

Use this page to request accessible formats, disability-related accommodations or help accessing City information, events, programs or services.

How to Request Accessibility Assistance

If you need disability-related assistance accessing City programs, services, activities or content, you may submit a request using the options below.

Request an accommodation

Use this form if you need disability-related assistance to participate in a meeting, event, program or service, including help with registration or communication support.

Submit an Accommodation Request (Form)

Request materials in an accessible format

Use this form to request documents or other materials such as PDFs, reports, agendas or other posted content.

 Submit an Accessible Version Request (Form)

If you need assistance completing a request form for a disability-related acccommodation, please contact the City's ADA Coordinator at ADACoordinator@lakewoodca.gov or 562-866-9771, extension 2601.

Requests will be handled as quickly as possible. Submitting requests in advance helps allow time for coordination, but it is not required.

Our Commitment

We are working to ensure our website and digital content conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as required under Title II of the Americans with Disabilities Act (ADA).

This commitment applies to the City’s:

  • Official website
  • Online forms and services
  • Posted documents and reports
  • Public meeting materials
  • Digital communications

We are continuously reviewing and improving our website and digital content to enhance accessibility and usability.

Ongoing Efforts

The City is:

  • Reviewing existing documents and webpages
  • Remediating high-priority content
  • Archiving legacy materials when appropriate
  • Training staff on accessible content creation
  • Monitoring compliance through accessibility tools and testing

Documents and Accessibility

Some documents on this website may not yet meet current accessibility standards as we work to update and remediate content.

The City prioritizes maintaining accessible versions of current and commonly used documents.

To request an accessible version of a document, please use the Accessible Version Request Form above.   

Additional Assistance

For general questions or information not related to disability-related accommodations, please email Service1@lakewoodca.gov or call 562-866-9771, ext. 2140. 

If you have difficulty accessing any content on this website or are unable to submit a request using the forms above, please contact the City’s ADA Coordinator:

Jose Gomez, ADA Coordinator
ADACoordinator@lakewoodca.gov
562-866-9771
Lakewood City Hall
5050 Clark Ave.
Lakewood, CA  90712

When contacting us, please include:

  • The webpage or document URL
  • A description of the issue
  • Your preferred format, if applicable

The City will respond as promptly as possible to ensure access to the requested information.

ADA Notice

For information on Lakewood's Notice Under the Americans with Disabilities Act:

 

Visit the ADA Notice page

 

Civil Rights Title VI

The City of Lakewood is committed to ensuring equal access to services and programs for all individuals.

 

For information about nondiscrimination protections based on race, color, national origin, or limited English proficiency:

 

Visit the Civil Rights Title VI page

 

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